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Privacy Policy
Last updated: 7 August 2025
Bornais operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Bornais is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
Personal Information We Collect or Process
When we use the term “personal information,” we refer to information that identifies, relates to, or can reasonably be linked to you or another individual. Personal information does not include information that has been anonymized or aggregated so that it can no longer reasonably be linked to you.
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including information inferred from them:
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Contact information, including your name, address, billing address, shipping address, phone number, and email address.
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Financial information, including credit card, debit card, and bank account numbers, payment card details, bank account details, transaction details, payment method, payment confirmation, and other payment information.
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Account information, including your username, password, security questions, preferences, and settings.
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Transaction information, including products you view, add to your cart, add to a wishlist, purchase, return, exchange, or cancel, and your past transactions.
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Communications with us, including information you include when contacting customer support.
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Device information, including information about your device, browser, or network connection, IP address, and other unique identifiers.
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Usage information, including information about how and when you interact with or navigate the Services.
Sources of Personal Information
We may collect personal information from the following sources:
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Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information.
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Automatically through the Services, including from your device when you use our products or services or visit our websites, and through cookies and similar technologies.
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From our service providers, including when they collect or process personal information on our behalf.
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From partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:
Providing, Customizing, and Improving the Services
To fulfill our contract with you, process payments, prepare and ship orders, remember your preferences and interests, send account-related notifications, process purchases, returns, exchanges, or other transactions, create and manage your account, enable reviews, and personalize your shopping experience, including recommending products.
Marketing and Advertising
To send marketing, advertising, and promotional communications via email, SMS, or post, and to display online advertisements based on your activity, including past purchases or cart activity.
Security and Fraud Prevention
To authenticate accounts, provide a secure shopping experience, detect and prevent fraud or illegal activity, and protect our Services and users. You are responsible for safeguarding your account credentials.
Communicating With You
To provide customer support, respond to inquiries, and maintain our business relationship with you.
Legal Reasons
To comply with legal obligations, respond to lawful requests, enforce our terms and policies, and protect our rights and the rights of others.
How We Disclose Personal Information
We may disclose your personal information under the following circumstances:
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With Shopify, vendors, and service providers who perform services on our behalf (e.g., IT management, payment processing, analytics, customer support, fulfillment, and shipping).
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With business and marketing partners to provide advertising services, including personalized advertising. These partners process information according to their own privacy policies.
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With your consent, including when you request information sharing (e.g., social media widgets or login integrations).
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With affiliates or within our corporate group.
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In connection with a business transaction, such as a merger or bankruptcy, or to comply with legal obligations and protect our Services and rights.
Relationship With Shopify
The Services are hosted by Shopify, which collects and processes personal information about your use of the Services to provide and improve them. Information may be transferred to and processed in countries other than your own.
We also use certain enhanced Shopify features that combine data from your interactions with our store with data from other merchants and Shopify. In these cases, Shopify is responsible for processing your personal information and handling related rights requests.
To learn more, visit Shopify’s Consumer Privacy Policy and privacy portal.
Third-Party Websites and Links
The Services may include links to third-party websites or platforms. We are not responsible for their privacy or security practices. Information shared publicly or on third-party platforms may be visible to others.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority. If you believe a child has provided personal information, please contact us to request deletion.
Security and Retention
No security measures are perfect, and we cannot guarantee absolute security. Information retention depends on factors such as account maintenance, legal obligations, and dispute resolution.
Your Rights and Choices
Depending on your location, you may have rights including:
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Access to your personal information
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Deletion of your personal information
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Correction of inaccurate information
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Data portability
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Managing marketing preferences
If you reside in the UK or EEA, you may also have rights to object to or restrict processing and withdraw consent.
Requests can be made via the Services or by contacting us. We may need to verify your identity before fulfilling requests.
For more information about Shopify’s processing, visit: https://privacy.shopify.com/da
Complaints
If you have complaints about how we process your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.
International Transfers
We may transfer, store, and process personal information outside your country. Transfers outside the EEA or UK are protected using recognized transfer mechanisms such as Standard Contractual Clauses, unless transferred to a country deemed to provide adequate protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this website with an updated “Last updated” date.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
For the purposes of applicable data protection laws, Bornais is the data controller of your personal information.